Article 1: Purpose
This policy governs the terms and conditions of payments on the Moroccan website ZaktaLal.com, aiming to ensure the security and transparency of online financial transactions and protect both consumers and the business in accordance with Moroccan legislation.
Article 2: Payment Security
2.1 All payments on ZaktaLal.com must be processed through secure platforms that comply with recognized Moroccan and international electronic security standards.
2.2 Measures to combat fraud and phishing shall be implemented and regularly updated.
Article 3: Accepted Payment Methods
3.1 Accepted methods of payment include, but are not limited to, Moroccan and international credit cards, bank transfers, and electronic wallets approved by Bank Al-Maghrib.
3.2 ZaktaLal.com reserves the right to modify the list of accepted payment methods based on regulatory changes and agreements with financial partners.
Article 4: Confirmation and Billing
4.1 A confirmation of order and an electronic invoice will be sent to each customer after a successful transaction, in accordance with Moroccan tax requirements.
4.2 Billing errors reported will be corrected respecting Moroccan consumer rights.
Article 5: Refund Policy
5.1 In line with Moroccan consumer protection law, ZaktaLal.com commits to refunding customers in case of delivery failure or non-conformity of products.
5.2 Return and refund procedures will be clearly defined and accessible on the site.
Article 6: Disputes and Resolution
6.1 Payment-related disputes shall first be subject to an attempt at amicable resolution.
6.2 Failing agreement, parties may resort to the competent judicial authorities, following procedures established by Moroccan legislation.
Article 7: Modifications
7.1 ZaktaLal.com may revise this payment policy to comply with legislative and regulatory developments. Changes will be effective upon their publication on the site and communicated to users.